Privacy Policy

1. Information We Collect

We may collect information you provide directly, including your name, business email, telephone number, country or region, company name, product interests, estimated quantity, project requirements, delivery market, and message content.

When you use the website, technical information may also be collected automatically, such as IP address, browser and device type, referring page, pages visited, approximate location, and interaction data. Cookie use is described in our Cookie Policy.

2. How We Use Information

• Respond to product, specification, sample, quotation, and OEM or ODM inquiries.
• Prepare commercial quotations and coordinate production, packaging, logistics, and after-sales support.
• Maintain customer and supplier communications and prevent duplicate or fraudulent requests.
• Operate, secure, troubleshoot, and improve the website and inquiry process.
• Meet legal, accounting, customs, tax, and trade compliance obligations.
• Send relevant business follow-ups where permitted by law. You may ask us to stop at any time.

3. Sharing and Disclosure

We do not sell personal information. We may share information with affiliated factories, logistics providers, customs agents, payment and banking partners, IT and hosting providers, professional advisers, or other service providers when reasonably necessary to respond to an inquiry or perform a transaction.

We may also disclose information where required by law, regulation, court order, government request, or to protect the rights, security, and property of DecoSupplier, our customers, or others.

4. International Data Transfers

Because we serve international buyers and coordinate manufacturing and export services in China, information may be processed in countries or regions other than where you live. We take reasonable steps to protect information during such transfers and use it only for the purposes described in this policy.

5. Data Retention and Security

We retain inquiry and transaction information only as long as reasonably necessary for business communication, order records, dispute resolution, compliance, and legitimate operational needs. We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.

6. Your Choices and Rights

Depending on applicable law, you may request access to, correction of, deletion of, or restriction on the use of your personal information. You may also withdraw consent or object to certain processing. We may need to verify your identity before completing a request.

7. Third-Party Links and Children

Our website may link to third-party websites that maintain their own privacy practices. DecoSupplier is not responsible for those practices. This website is intended for business users and is not directed to children under 16.

8. Policy Changes and Contact

We may update this policy when our services, technology, or legal obligations change. The date above indicates the latest revision. For privacy questions or requests, please use our Contact page.